ASK 3 Star Steels’ focus is complete customer satisfaction. In the event, if you are displeased with our product, we will refund back the money, provided the reasons are genuine and proved after investigation.
Customer can return a product back to us provided you have taken care that you have not tampered with it or mishandled it. The product should be in saleable condition with the original packaging & accessories. Return shipment has to be booked by you.
Please read the description
of each product before buying it, it provides all the details about the product
Get in touch with us by calling us at +91–78670 11103 or write us an email at firstname.lastname@example.org within 48 hours of receiving the consignment.
Refund can be initiated for cases where customer has received
damaged or incorrect items. There is no refund available for an already
purchased product, except in cases where the stocks are unavailable and the
customer refuses to accept alternative item.
A normal refund takes place anytime between 3 - 5 working days for the amount to reflect back in your account. However, it may take up to 7-10 working days for the respective banks to process the refund and reflect in your bank statement / account.
Please get in touch with your bank or PayTM directly in case of any delays after the confirmation of refund by ASK 3 Star Steels.
Cancellation request can only be acknowledged if the particular order has not been processed & dispatched by us. Get in touch with us at +91–78670 11103 or email at email@example.com at the earliest possible with the cancellation request.